The house

Returns & Exchanges

Black seed botanical ingredient

Returns and exchanges

We want every order to arrive safely and as described. Contact us within 48 hours of delivery if a parcel is damaged, incorrect or missing an item.

How to request help

Send your order number, clear photos of the parcel and a short description to almakhdoomherbal@gmail.com or WhatsApp +92 300 965 5265.

Conditions

For hygiene and safety, opened consumable or topical products may not be eligible for return unless they are faulty or incorrect. Approved refunds or replacements follow inspection and courier requirements. Shipping fees may be non-refundable.